Welcome back to the gemba!


CHAPTER 2: GOLD IN THE FLOW

 

Challenge:

Follow the flow backwards from delivery back to goods reception and ask yourself at each step where you find parts (or piles in in-trays, lists of e-mails, jobs backlog):

-Why is the flow blocked here?

-Where are we batching to create these blockages?

-What could we do right now to flow faster?

 

Come up with one specific experiment you can think of to reduce a batch by switching faster from one job to another.


Further Thinking


Dr. Michael Ballé will assist as virtual sensei for this e-learning experience with your own team to illustrate the key concepts you'll explore in the book.