CHAPTER 4: STANDARDIZE WORK
Challenge
Go to the gemba, and stand in an imaginary circle looking at how one task is done (ask nicely the person first)
Watch how fluidly the person works.
Do they move confidently from one step to the next? Do they always follow the same sequence of steps? Do they encounter obstacles and have to double back? Do they struggle with difficult or dangerous tasks?
Work with the person in using sorting, straightening, sweeping and standardizing to create a work environment where it's easier to move fluidly from one step to the next and to achieve the job right first time in the way customers like it.
Have you, together, made the work easier? What do they think? What do you think?
Further thinking
How do we
reduce costs with lean?
Would you have a fresh perspective on 55 to make it more motivating?
Why audit standard work? And what is the best approach?
How do we get started with standard work?
How about standardized work in machine-intensive processes?
Should we do 5S again and again and again?
Dr. Michael Ballé will assist as virtual sensei for this e-learning experience with your own team to illustrate the key concepts you'll explore in the book.